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Forum Discussion
mvink
Oct 16, 2020Initiate
Netgear Nighthawk MR1100 keeps dropping signal
My Nighthawk Mobile Hotspot MR1100 all of a sudden keeps dropping the signal and I have to completely reset the system for my devices to reconnect. I have the latest firmware update. Any advice?
Blanca_O
Oct 19, 2020NETGEAR Employee Retired
Hi mvink
Welcome to NETGEAR Community!
May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label
What is the firmware version?
How often does it disconnect?
Regards,
Blanca
Community Team
Blanca_O
Oct 19, 2020NETGEAR Employee Retired
Hi Malene666
Here's a reference for the AirCard Mobile Hotspot and Mobile Router Login Information
If it is not accepting the admin password then the next step is to factory reset the unit.
Regards,
Blanca
Community Team