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Forum Discussion
mvink
Oct 16, 2020Initiate
Netgear Nighthawk MR1100 keeps dropping signal
My Nighthawk Mobile Hotspot MR1100 all of a sudden keeps dropping the signal and I have to completely reset the system for my devices to reconnect. I have the latest firmware update. Any advice?
Blanca_O
Oct 19, 2020NETGEAR Employee Retired
Hi mvink
Welcome to NETGEAR Community!
May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label
What is the firmware version?
How often does it disconnect?
Regards,
Blanca
Community Team
mvink
Oct 19, 2020Initiate
It is the MR1100 NIghthawk mobile router. Firmware is NTG9X50C_12.05.05.14. I have to reset it several times a day. It looks like it's connected in the wireless drop down on devices but there is no connectivity. SKU is 6420B MAC is 8C3BADF7706.