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brokencradle's avatar
brokencradle
Follower
May 30, 2020

Netgear Smart Cradle - No signal

Hello, 

 

I've bought a Netgear Smart Cradle to use with my Aircard 810s. However, as soon as i plug in the Aircard i lose all broadband signal. I didnt expect to purchase something that would make the connection worse. 

 

Any advice would be really welcome, 

 

Many thanks, 

 

 

Hardware

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jul 06, 2020

    Hi brokencradle

     

    Welcome to NETGEAR Community!

     

    Kindly describe the LED status of the NETGEAR Smart Cradle. 

     

    Have you tried factory resetting? If not, please do so. 

     

    Regards,
    Blanca
    Community Team