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rockercover's avatar
rockercover
Follower
May 17, 2018

Netgear warranty returns

Hi there, sorry to post this, but I have no idea where to go on here to apply for a warranty return. I'm in France. I have a LB1111 cat 4 LTE modem and the antenna ports no longer work. I've tested the same antennas on a Huawei hotspot that I have and there's nothing wrong with them. 

Hardware

1 Reply

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired
    May 22, 2018

    Hi rockercover,

    How long has it been since you've purchased your device?

    What troubleshooting have you tried?

    Is your device up-to-date with the most current firmware? If so, have you done a factory reset?

    Please let me know. :]

     

     

     

    - Jason N