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Forum Discussion
New Firmware -- AT&T USA
Hi Everyone, There is in fact a new firmware for AT&T rolling out now. I'm trying to update, but first download attempt failed. I did two factory resets (one soft through the web admin, and the...
Since the M1's auto firmware update this morning (once the device auto rebooted for some reason), I have had:
1) devices kicked off the M1's wifi
2) devices cannot log back into the M1 unless I manually reboot the M1
Also, I do not know if this were the same behavior as before this morning's firmware update, but tonight:
3) when I took out the battery and just plugged in a QC 2.0 charger into the M1, with almost no network activity the M1 internal temp reached over 45degreesC. I am thinking this is too hot?
4) with just the battery installed (no charger), the internal temperature also reached over 45 degreesC. Again, with little network activity. Now, I do not recall it got this hot when the M1 was virtually idle.
This afternoon when I had the battery on about one hour, I notice the internal temp also reaching over 40degreesC with minimal network activity, and the battery seemed to discharge rather quickly (again, this is subjective).
Anyone notice the same after the firmware update?
I tested the M1 yesterday for about five hours (after the updated)
It was a very frusturating experience, to say the least. The M1 kept on disconnecting my three devices every 1-25 minutes, and once a device was disconnected, they were unable to log back on to the M1 until I manually rebooted the device.
I ran tests with the battery only, battery + wall charger, on wall charger only - same behavior.
For the last hour, I decided to reset the M1 to Factory (using the Settings|Administration|Factory Reset option when logged into the device from my laptop)
After the Factory Reset, I noticed that the battery temperature came back ! Long story short, I ended up stress testing the M1 for the entire hour and NO DISCONNECTS !!! This morning, I am just wrapping up two more hours on M1, again no disconnects. I guess the Factory Reset did the job.
I will report back if I find anything else out.
Hi winger13,
Thanks for the update! That's good news. I used to have other Netgear routers for home Wifi etc. so I was kind of used to the drill -- factory reset often (-: In preparation for my firmware upgrade I actually did 4 factor resets (sorry OCD). Two before (one through software (web admin) and one through hardware(reset button)) and two after the firmware update. I then proceeded to customize the config manually (not using a config file).
So perhaps I avoided the unpleasant experience you had by proactively wiping my device first. I cannot say one way or the other as to whether or not my device runs "hotter" but it does seem to run through the battery faster.
I wasn't able to test my MR1100 on Tmo today as the kids need it after school. But I did test my iPhone in the fastest location I've been able to find location and got roughly the same speeds (90-110MBit) as I've seen on the MR1100. Interesting my lowly iPhone 6s with Cat6 baseband was 10ms better in latency (mid 20ms vs 30-40ms when tethered via 5.8GHz wifi) and managed a faster upload speed of ~10Mbit (iphone got 25-30Mbit up vs. 15-20Mbit on the MR1100).
I haven't had a chance to test out the Ethernet connection on the MR1100.
-Jonathan
Hi winger13 & JSchnee21,
Thank you for your responses. Please let us know. :]
Glad that this seems to work for you.
- Jason N
- If users need to perform factory resets as part of the upgrade process, then instructions need to be explicitly stated. When I upgraded my Netgear router last year, it screwed up the OpenVPN, and it took much effort to resolve. I have an open ticket currently explaining the constant rebooting when using only the supplied power supply - I've been going around in circles with the two on this-for the life of me, she just cannot understand the issue- now supposedly an engineer is in the loop let's hope this issue gets appropriate attention and addressed.
I appreciate these forums as they have need of great help offer the years, but it really seems Netgear is becoming a sub-par company and it is apparent in the quality of their products and support.
Btw, after two days of monitored use, my M1 DOES APPEAR.TO BE USING BATTERY FASTER THAN PRE-FIRMWARE UPDATE. Hi winger13,
I'll go ahead and forward this to my internal team also. Thank you :]
- Jason N