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Forum Discussion
New Firmware -- Overtemp warning
Saw a new message and icon on my mr1100 since updating to the most recent AT&T firmware a week or so ago.
While it's good that the mr1100 now tells you why it is not charging -- due to battery/devi...
Two ways. Either open up the back, remove the battery, and there's a tag there.
Or, while the unit is running, login to the self-management web pages and go to WiFi Status -> Device.
vanillaknot wrote:Two ways. Either open up the back, remove the battery, and there's a tag there.
Or, while the unit is running, login to the self-management web pages and go to WiFi Status -> Device.
Thank you kindly for the prompt reply. It is much apreciated.
I'm a newbie here, what am I looking for on the screenshot? (what tells if it's the old or new model?)
- I just purchased Nighthawk M1 from Amazon like others I think the unit is feature rich but battery heating issue probably not acceptable. I installed it yesterday and within an hour unit stopped charging due to heating issue room temp was 21.6’C. The unit was barely warm. One would think the design would not overheat when used as advertised and with the accessories supplied.
Not sure I’ve ever gotten a product that had a charger that did not provide adequate charging when used as advertised or worse yet over heat under normal use. Given the larger size of this unit I would expect more thermal tolerance.
If this is a FW issue is there a roll back to previous version that doesn’t exhibit this over heating issue.
I am probably returning - and leaving a less than positive review since it is unusable with this problem. From earlier posts it appears the issue is not defective unit or battery since replacing multiple times by others saw no change in heating issue.
I was really hoping this was the solution to my rural connectivity.Hi Garyst01 ,
I'm not here to appologize for Netgears design. But you can use the MR1100 without the battery. Just get a quality QC2 or QC3 capable charger (I like Anker).
If you really want battery backup, just get a small UPS and plug the wall wort into it.
Some folks have also modified their units to remove the cover and/or mount fans.
But, it is a known issue that the thermister in these units is not calibrated well, and Netgear is way too conservative when it comes to permissible battery temps for charging the Li-ion battery.
I also just purchase my Nighthawk MR1100 from Amazon and started using it on 8-10-2019. I also am getting the same results as others in this thread. Netgear we need your help. Please dont ignore this thread. This is a serious problem for people who require the use of the this device in our day to day jobs. You got my money because I needed the long battery life and the performance is nice.