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Forum Discussion
penobski
Nov 11, 2020Aspirant
New MR 1100 unlocked, Cannot Connect to T-Mobile with a Hotspot Plan
I just bought a MR1100, unlocked to use with a aftermarket reseller "Unlimited" T-mobile WIFI hotspot plan. Unfortunately, I cannot get it connected to T-Mobile, and I cannot determine whether it's ...
Blanca_O
Nov 15, 2020NETGEAR Employee Retired
Hi penobski
Please make sure that you have the right data plan - Mobile Hotspot.
We also suggest to contact T-Mobile to get the correct APN information and add it using WebUI.
This link may also help you out:
Why am I not able to connect to the T-Mobile Network with MR1100?
Regards,
Blanca
Community Team
- penobskiNov 15, 2020AspirantBlanca, thank you for your post.
As it happens, I've already verified that my plan is a hotspot plan, and I've verified my APN correct.
I would also mention I have two other netgear hotspots functioning properly (an 815s and an lb1120), using the same APN, and same sums and hotspot plan.
I think the better question is why won't netgear let customers downgrade thier firmware back to the version that last worked? My interpretation of "error code 16" is that it's netgear's way of passively telling customers "no", without owning up to it.
If I can't solve this by end of day tomorrow, this $300 piece of junk is headed back to amazon, and I'm looking for solutions other than netgear.