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riggy30's avatar
riggy30
Initiate
Feb 14, 2020
Solved

Night Hawk M1 stopped connecting to t-mobile network

Recently lost connection to the T-Mobile network and it's been working almost perfectly for the last year... Switched sims, updated the firmware, factory reset, changed every setting imaginable on the modem and I still can't get connectivity. Does anyone know if something changed on the network side that's causing this issue? Is anyone else using t-mobile and having similar issues? I just ordered a different netgear lte modem (LB1120) that should be here tmr just to verify if it's a mechanical issue or coming from the network side. I've had some issues with the M1 rebooting itself quite frequently so I'm starting to think it just took a **bleep**. I really don't know what else to do. Any suggestions? 

  • well, looks like the IMEI for the M1 got blocked from the network... used DC unlocker and changed the IMEI and now I have data. 

2 Replies

  • well, looks like the IMEI for the M1 got blocked from the network... used DC unlocker and changed the IMEI and now I have data. 

    • thomasjoyce's avatar
      thomasjoyce
      Initiate

      What is DC unlocker? i have the same issue and i'm using mac. How to change the imei on the m1 device?