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Alcaide1975's avatar
Alcaide1975
Follower
Aug 06, 2023

Night Hawk M6 Slow Speed even with full 5g signal

Using the Night Hawk M6 with full 5g signal and the speeds won't go higher than 50mbps. I have a huawei 5g and in the same location i get over 300mbps. Why is this happening?

 

7 Replies

  • plemans's avatar
    plemans
    Guru
    Aug 07, 2023

    You'd have to check with the isp. Some ISP's limit the speed for hotspots. 

    I know at my parents, their verizon hotspot maxes at 50mbps but you can hit 200+ on a phone. But its because its limited for home usage. 

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Aug 07, 2023

    Please advise which carrier's SIM card you are using, T-Mobile or ATT? And what is the device module name?

    Thanks

  • 2Saucy's avatar
    2Saucy
    Aspirant
    Dec 04, 2023

    m6 Pro thru att business account on a unlimited data plan get 50mbps download speed but the upload speed is always below 5mbps. when updated to the unlimited plan it was advertised as " up to 25mbps speeds" the first month i upgraded plan it was great always over 20mbps every month after now its been well below 5 mbps and its going on 4 months almost 5 months now. I've called and complained every month and they are no help what so ever. im payin $75 a month for these speedes also! any help would be greatlyt appreciated

    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert
      Dec 04, 2023
      2Saucy wrote:

      m6 Pro thru att business account on a unlimited data plan get 50mbps download speed but the upload speed is always below 5mbps. when updated to the unlimited plan it was advertised as " up to 25mbps speeds" the first month i upgraded plan it was great always over 20mbps every month after now its been well below 5 mbps and its going on 4 months almost 5 months now. I've called and complained every month and they are no help what so ever. im payin $75 a month for these speedes also! any help would be greatlyt appreciated

      Please help to capture a model.json file and email to me at jopeng@netgear.com.

      - Logon to the webui (http://192.168.1.1 ) as an administrator
      - Navigate to URL http://192.168.1.1/model.json via the same browser window
      - Capture the results (by selecting all + copy) and send it back

       

      Please log in to WebUI first before capture the log.

       

      Thanks

       

      • 2Saucy's avatar
        2Saucy
        Aspirant
        Dec 04, 2023

        im not sure if this is what you were askin  me to do?