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Forum Discussion
BR03
Aug 27, 2026Tutor
Nighthawk 5G M7 (MH7110) Not recognised by NETGEAR app
I am trying to add my Nighthawk 5G M7 (MH7110) to the NETGEAR app. When I scan the barcode it says “This device is not supported by this app” the router is working and I can connect devices to it but...
- Sep 16, 2026
Hi,
Not sure if you guys have seen the latest iOS release 1.3.1.58 from the Apple App store. Android is 1.3.1.1072.
Hope this helps.
williamremero
Aug 27, 2026Aspirant
I’ve seen similar compatibility issues where a device works normally but isn’t recognized by the companion app. Since the M7 is connecting properly, the main issue seems to be app support rather than the router itself. It would be worth checking whether the latest NETGEAR app version officially supports the MH7110 and whether there is an alternative way to change the SIM settings through the router’s web interface.
- BR03Sep 09, 2026Tutor
NETGEAR support said it was the app and said to use the web interface workaround but did not say when the app would be updated….