NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BR03's avatar
BR03
Tutor
Aug 27, 2026
Solved

Nighthawk 5G M7 (MH7110) Not recognised by NETGEAR app

I am trying to add my Nighthawk 5G M7 (MH7110) to the NETGEAR app. When I scan the barcode it says “This device is not supported by this app” the router is working and I can connect devices to it but...
Antenna
  • svetaketu's avatar
    svetaketu
    Sep 16, 2026

    Hi,

     

    Not sure if you guys have seen the latest iOS release 1.3.1.58 from the Apple App store. Android is 1.3.1.1072.

     

    Hope this helps.

     

Fortra's avatar
Fortra
Luminary
Sep 09, 2026

@ BRO3,

Which version of mobile phone are you using, iphone or Android device ? Your suppose to install the (Netgear App) on your phone ONLY!

 

 

 

Wakeyrich​,

 

Just to be clear, the above mobile router (MH7110) portable device doesn't come, or have the built-in unique chip eSIM support. The only one that has eSIM support is the mobile router (MH7150) portable! 

 

 

BR03's avatar
BR03
Tutor
Sep 09, 2026

iPhone with NETGEAR app and nano sim…