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Forum Discussion
elgoots
Mar 20, 2023Guide
Nighthawk 6 PRO ( MR6500 )
It is very apparent that the MR6500 Nighthawk 6 PRO has some critical issues for people who use them fulltime. Dropping out of signal (says searching) even though you had full reception and other 4...
- Mar 22, 2023
Hi John, I have emailed you with subject: json log for nighthawk 6 pro as requested on forum
Dkling1977
Mar 22, 2023Aspirant
Hi John,
I have the MR6500 as well. Just bought from at&t store 3 days ago and this thing locks up about 20 times a day.
Be honest with us, are there just bad batches or is the whole product line poorly designed. At&t recommended the Franklin A50 to me, but I need an Ethernet port to connect my home wife mesh up for full time use. If there is no real fix please let us know. I can see historical threads of you asking for Json files, but nothing on a permanent fix.
Do I need to move to a cradlepoint or higher end 5g router?
At&t acknowledged the netgear nughthawk m6 and m6 pro hotspots are being returned quite a bit. Please be frank with us, as I need a reliable internet for work.
Thank you,
Dale
I have the MR6500 as well. Just bought from at&t store 3 days ago and this thing locks up about 20 times a day.
Be honest with us, are there just bad batches or is the whole product line poorly designed. At&t recommended the Franklin A50 to me, but I need an Ethernet port to connect my home wife mesh up for full time use. If there is no real fix please let us know. I can see historical threads of you asking for Json files, but nothing on a permanent fix.
Do I need to move to a cradlepoint or higher end 5g router?
At&t acknowledged the netgear nughthawk m6 and m6 pro hotspots are being returned quite a bit. Please be frank with us, as I need a reliable internet for work.
Thank you,
Dale
JohnPeng
Mar 22, 2023NETGEAR Expert
Dkling1977 wrote:
Hi John,
I have the MR6500 as well. Just bought from at&t store 3 days ago and this thing locks up about 20 times a day.
Be honest with us, are there just bad batches or is the whole product line poorly designed. At&t recommended the Franklin A50 to me, but I need an Ethernet port to connect my home wife mesh up for full time use. If there is no real fix please let us know. I can see historical threads of you asking for Json files, but nothing on a permanent fix.
Do I need to move to a cradlepoint or higher end 5g router?
At&t acknowledged the netgear nughthawk m6 and m6 pro hotspots are being returned quite a bit. Please be frank with us, as I need a reliable internet for work.
Thank you,
Dale
Please also provide the model.json file for me to check. Make sure you do a manual upgrade check and have your device upgraded to the latest release. To be honest, any products can have issues. That is why we have the community here to get customers feedback and comments and at the same time, we can provide some solutions quickly.
Thanks
John