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Forum Discussion
Eam_Mpm
Feb 24, 2018Aspirant
Nighthawk AC1900 R6900v2
Nighthawk AC1900 Model : R6900v2 I have followed the start up instructions in the pamphlet and have let the genie set up multiple times . But i still can't get my modem and router to connect and prod...
JasonN
Feb 27, 2018NETGEAR Employee Retired
Hi Eam_Mpm,
I am sorry you are having trouble getting this setup to work. Did you update the router to the current firmware version? if so, then can you perform a factory reset on the router after the firmware update is finished.
Also can your devices get connected through the modem?
Please let me know if this has fixed the issue. :]
- Jason N