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Forum Discussion
mctalks
May 24, 2022Star
Nighthawk LAX20 continuously resetting 4G LTE connection: SOLVED...I think
This is for anyone with a Nighthawk LAX20 WIFI 6 router who may be having issues with the 4G LTE connection constantly resetting. As you know, trying to get work done while constantly losing the inte...
bworkman
Jun 24, 2022Aspirant
I just got off the phone with Netgear support and believe it or not, reseating the SIM seems to have fixed the issue for me for now. They had me reseat the SIM while the device was powered on and I was a little leery as the instructions say to make sure the device is powered off but it turned out OK. Don't expect any further technical support than that though as the product is not setup in the call tree and the support person I worked with did not know the product well and could not find any documentation on it.
- bworkmanJun 24, 2022Aspirant
Well you can scratch that last post... it's still dropping...
- mctalksJul 16, 2022Star
My solution was to uninstall Kaspersky virus protection completely and the problem immediately went away. I had tried simply disabling it but that didn't help, only a complete uninstall. I'm using Avira free now and haven't had drops since.
- SouthernSkyAug 06, 2022Aspirant
You disabled Kaspersky on your LAN and the LAX20 didn't go red again? Or did you change a setting in the router itself?
I'm having the same issue but not using Kaspersky. Router keeps going red, may turn green for a few, then goes red again. Signal is fine. Looking for ideas,