NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ginnyr's avatar
ginnyr
Aspirant
Nov 28, 2018

Nighthawk LTE Hotspot Data Usage thief?

We have two LTE Mobile Hotspot Routers. One we stream TV, etc, #2 no streaming except occasional radio.  The #2 location is consistently the huge user of data for our two different location accounts.  The only wireless active when we leave is a Honeywell thermostat and they tell me that only uses 85MB per month. Everything else is unplugged. My account restarted yesterday at location #2 with no streaming, internet access only and it has already used 2.5 GB!  How can I trace what is using this data?  Thank you for any direction

 

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi ginnyr

     

    Welcome to NETGEAR Community! 

     

    Where did you purchase the unit? Who is your ISP? 

     

    Regards, 
    Blanca 
    Community Team