NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
So, we absolutely love ours. Connection is amazing and works awesome out here in the country (we have no other internet options in our rural area). The only problem is we run 3 businesses out of our home and we get rejection messages all the time from business recipients on emails because of the ever changing ISP address. Does anyone know if it is possible to get a static IPv4 address from the ISP on these types of devices without either A) changing plans B) being a business customer or C) paying a ridiculous price? So far, I've just been submitting the IP changes to remove from blacklists which works occasionally but, of course, the ip's change again. That's the only issue we're getting with being on this device for both personal and work.
- If you have 3 businesses why aren't you running a G-Suite/O365 solution? IPs could change as little as 1 month to several times daily.
We ARE on 0365. The issue is on the recipients. not our sender accounts even with the DMARC. It never reaches the recipient because even with a whitelisted domain, many firewalls are rejecting the ip source. For instance, our current public IP just changed to 166.137.105.197. You can see from this example, that IP is flagged on blacklists RATS and Spamhaus. Spamhaus exceptions update quickly but we email a lot of vendors all whom have different policies in place. It's tedious and as soon as they whitelist, the IP changes. The rules of mail flow in 0365 on recipient end (for those that are also utilizing it) only allow an IP range for exclusion; there is no defined range with ATT that can currently be provided. https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a166.137.105.197&run=toolpage
Also, sorry...I hope the capital "ARE" on 0365 didn't read as yelling or "matter of fact." It was just emphasis that we are and the mail flow is still irritating. :-)
I'm not sure you saw my original response....We are running an O365 solution...thus why I'm asking about a fixed IP solution BECAUSE of those changes. The ISP will always change regardless of the IP range on a G-suite/O365 solution. The source IP is being read in the header of the email by the receipients mail flow rules in their firewall; regardless of the solution implemented and the source of the filtering even in the DMARC records, it's drilling back to the SOURCE IP of the ISP and sees the blacklist against the IP address of our netgear. Our SPF goes to 0365 for all outgoing mail but the receipiences side always traces back to the source ip. Does that make more sense?