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Forum Discussion
HannuKop
Mar 29, 2018Aspirant
Nighthawk M1 - Data offloading won't work
Nighthawk M1 LTE Mobile Router, latest firmware (of March 2018), latest Netgeat Mobile App installed. I'm trying to get the data offloading feature to work, with little success. Tested it with two s...
HannuKop
Mar 29, 2018Aspirant
Tiny addition: with wired connection the data offloading works perfectly. I plugged the network cable in and everything worked great right away. WiFi offloading on the other hand....
UK-based
Mar 29, 2018Luminary
Sorry, I didn't see your "tiny addition" before sending my reply. If it works with the wired connection, I have my doubts about a clash with the other router's IP address but you could always check this. There are other more experienced contributors than me who may be able to help you further, such as MicW
- HannuKopMar 29, 2018Aspirant
Hi,
The router indeed has that IP:
- IP Address: 192.168.1.1
- IP Subnet Mask: 255.255.255.0
- DHCP: ServerAnd I presume the other has as well.
But when connected to this router with ethernet cable offloading works, when trying WiFi with the same router I get the error mentioned. But I will try changing the IP.
Thanks!- MicWMar 29, 2018Luminary
Thanks for the vote of confidence UK-based . It looks like you spotted the issue and answered it great :). HannuKop let us know if it works once you get the M1 gateway IP address moved away from the routers address ( I'd also make sure its outside the routers DHCP range too so no other device gets a conflicting IP with the M1).
- MicWMar 29, 2018Luminary
The only other issue I can see that might crop up is if both the M1 and the router are running DHCP services, that could cause some confusion on the network. Do as UK-based says and correct the IP conflict and see if that works, if you get issues with other devices on your network I'd disable the DHCP service on the router . If the router has a dhcp relay setting I'd enable that to pass through any DHCP queries from the M1 to devices directly connected to the router. But if all your devices connect via the M1 the issue may never crop up, the issue may only appear if you have some devices connecting via th router and some via the M1
- ralphsteadApr 06, 2018Aspirant
Did the proposed solution work?
I've got a similar problem. Trying to offload data via Wifi.
I've changed the landline-wifi's IP to 192.168.1.9 but am still receiving the "unique subnet" problem.
Any change to the IP of the nighthawk requires a factoy reset afterwards to continue using :(
- UK-basedApr 06, 2018Luminary
ralphstead: what aspect of the M1 can't be used after changing its address? Can't you access it via a web browser using the new IP address?