NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AMOB's avatar
AMOB
Aspirant
Jan 19, 2020

Nighthawk M1- no wifi visible to connect to

Hi From one day to the next did the wifi network from my Nighthawk MR1100 did not show up anymore on my iPhone SE or my Laptop (Lenovo L480) wifi list. The only thing I did the day before was too pu...
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jan 27, 2020

Please provide the SKU name of your device.

 

You can connect the device to your laptop using the USB cable shipped with the device. Then you should be able to log in to WebUI to check whther WiFi was turned off.

 

Thanks

  • AMOB's avatar
    AMOB
    Aspirant
    Jan 28, 2020

    SKU: MR1100-100EUS

    Model: MR1100-100

    SN: 5D6285NF004BD

     

    When I go into m1login.net, I can see that the settings look normal. Wifi is on dual and nothing seems out of place or 'unclicked'.

    I reseted it as well through the browser to factory settings and nothing changed afterwards.

    • Ksa3344's avatar
      Ksa3344
      Apprentice
      Jan 29, 2020
      try to head to
      settings - setup - wireless
      then check if hiding SSID is marked remove the mark and it will work.

      Also check
      settings - setup - Mobile Router Setup
      and make sure the IP Passthrough is off and the turn off wifi when tethering is not marked.
      Hope this will solve your problem
      • AMOB's avatar
        AMOB
        Aspirant
        Jan 29, 2020

        Thanks for the tips but I think everything is marked as it should. I'll attach the screenshots.

        Thanks for all the help guys!