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Forum Discussion
Nighthawk M1 dropping signal
Idk what I did but I never had this issue before, once I did the update back in December, at rond times my M1 mobile router will lose signal. My devices will show that they are still connected to th...
Hi Wrwilhite
Welcome to NETGEAR Community!
May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label.
Kindly factory reset the MR1100 by pressing the reset button for 5 seconds.
Do you need to turn off and on the MR1100 for you to get Internet connection again?
Regards,
Blanca
Community Team
- Thank you for the reply. The model number: MR1100-2A1NAS. I have reset to factory settings several times with no luck, same issue will have signal bars and then no signal bars just a X in place for a few seconds then bars will return.
Data speed 11-15 Mbps until signal lost.