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Forum Discussion
Nighthawk M1 Drops Internet Overnight....why?!
I'm on week 2 of trying to get this device to work as advertised or expected. I finally have it working as a pure modem.....kinda. I have a TP Link Router that is my main home router. The M1 ha...
Please see this thread: Nighthawk-M1-Ethernet-Port-Timeout and locate the post from ArodiD 2017-12-11 03:01 AM. He explains that there will be a firmware update in Feb, which will allow the Ethernet port to be permanently ON, preventing it from going to sleep. Hopefully this will solve your problem.
The firmware releases to the various mobile network providers, including Telstra in Australia, AT&T in the States, EE in the UK, are probably all slightly different from each other but I hope that all versions will implement this new feature to keep the Ethernet port active.
That's good news! How do we get a patch or beta version in the meantime?
My guess is that a patch prior to the Feb firmware update will be unlikely because there are too many different parties/providers involved. But time flies these days... :smileyhappy:
Well, my issue is only an issue when the router is set up to use WAN and IP Passthrough. Otherwise, the ethernet connection is solid.
Is there any harm in using my router without a battery? It is not used as a mobile router, so the battery would stay at 100% its whole life. The telestra manual says you can remove the battery and use it with a quickcharge 3.0 usb plug. I have an AT&T model, and my manual does not say that. Can I still do it safely? It seems to work pretty dang well without the battery and just using the USB cord. Is that safe to do on my model?
The Nighthawk M1 manual from the Netgear website states that the M1 can be run solely on the mains charger without the battery installed.
I'm based in the UK and my provider is EE. My boxed M1 was suplied with a Netgear 2A mains charger. (model: AD2037M20 type: B07LF). Since this is only 2A, I don't believe it supports either Qualcomm Quick Charge 2.0 or Quick Charge 3.0. When I attempted to run the M1 solely on this charger, it constantly rebooted. The reboots were often triggered by activity such as starting to download a file, where I guess more constant power would be required.
After doing some research it appears that the M1 includes a chip that supports Qualcomm Quick Charge 2.0 technology. So I purchased a good quality mains charger with Qualcomm Quick Charge 3.0 technology, which is backwards compatible with Quick Charge 2.0. I also purchased a heavy-duty charge cable from the same manufacturer. When running on Quick Charge 2.0, the charger supplies 2.4A. When I check the M1's browser-based interface under Settings > Nighthawk M1 Status > Diuagnostics, I see that the "Battery Charge Status" is "QuickCharge", so the Qualcomm technology is clearly operating.
I've been running the M1 solely on this charger now for 7 days and the session has only been restarted once in this time - this may not have been a reboot - the session may even have been terminated by the provider.
By increasing the available amperage from 2A to 2.4A, the temperature of the M1 has inevitably risen. The browser interface indicated that the range was between 36degC and 41degC, rising to the latter with more networking activity. I don't know if this is within acceptable tolerances - I haven't been able to find any Netgear documentation to clarify this. Since the lifespan of electronic devices is generally improved by avoiding overly high temperatures, I removed the battery cover and raised the M1 a few centimeters off the surface to allow air flow around the battery compartment. I also carefully placed an old CPU heat sink on top of the M1 with some cling film between to avoid damage to the LCD screen. The use of the heat sink is probably "overkill" but I managed to drop the M1's temperature range by 5degC (31degC - 36degC), which I guess is well within acceptable tolerances.
Of course, replacing supplied equipment with non-standard equipment could impact your warranty. Also, there are many very poorly-designed mains chargers on the market that without doubt will damage equipment over time. So you do this at your own risk but if you choose a good-quality charger after doing some careful research, then my belief is that you will not harm the M1.