Nighthawk M1 Ethernet Port Does not reinitialise after power outage

metromale2705
Aspirant
Apr 20, 2018
Hi Jason and Community. Thankyou for your prompt responses.
Unfortunately I am unable to check, as the Router is located in Melbourne Australia, I am now in Brisbane Australia - some 2000km away.
When I initially installed the M1, I did install the latest firmware available as at @ 7th April, but from your advice it appears a second update has been issued?
I'm still not confident from the release details that the latest firmware resolves the issue I have described (ethernet port not reinitialising after power outage/battery exhausted, unless device is manually cycled power off/on when power is restored)
I was hoping that Netgear could provide me a way to remotely access this device and perform resett or an OAU. The alternative is for me to spend $700 on airfares and taxi's to fly back to Melbourne to upload firmware and press the on/off button ! I was totally relying on this device to solve my security issues, but it appears I will have to return it to Telstra as not fit for purpose and go back to a hardwired device.
- MAGADE
  Guide
  Apr 21, 2018
  if you can process a Remote connexion on a computeur in your LAN, ( like teamviewer or other stuff like that), you will be abble to access to the web interface. If your Pc is shutdown, only if you configured a WOL (Wake On Line) you will be abble to start your pc remotly before take controle of your LAN.
  - JasonN
    NETGEAR Employee Retired
    Apr 30, 2018
    Hi metromale2705,
    
    Unfortunately, the only way is to physically turn the device back on and do the manual update.
    
    Please let me know if you have any other questions. :]
    
    - Jason N

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Nighthawk M1 Ethernet Port Does not reinitialise after power outage