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Forum Discussion

tdblanchard's avatar
tdblanchard
Initiate
Nov 01, 2020

Nighthawk M1 ethernet port not working

I finally got around to hooking up my M1 at the farm house where we intend on using it yesterday. One issue I was having was connecting an AC1750 router to the ethernet port. I was able to determin...
Legends619's avatar
Legends619
Aspirant
Dec 31, 2020
I have had the nighthawk m1 hotspot with the netgear mesh 60 router for almost a year with no problems. Now the ethernet port is not working ive reset everything to factory setting messed with every setting . No luck. I live in the mountains so this is my primary internet. The wifi still works but i need the ethernet connection to my router to get the range to cover my whole house. Help plz
TL_NTGR's avatar
TL_NTGR
Apprentice
Jan 04, 2021

Log into the MR1100 (M1) web settings and setting the USB Tethering setting to Charge only and set the Ethernet Standby setting to Disabled.

 

Odd that this was working for a year and now not working.  Can you connect a laptop to the Ethernet port on the MR1100 and confirm it's working properly?

 

 

  • Twitcho8's avatar
    Twitcho8
    Aspirant
    Mar 08, 2021
    Anyone figure out this issue? Mine just all of a sudden turned off the ethernet port. It seems like the latest firmware could have done it? I’ve tried resetting to factory settings then changing usb to charge only and disable off. But still acts as if the port is complete dead.
    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Mar 15, 2021

      Hi Twitcho8


      May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label

      Do you have WiFi connection? 

      What is the firmware version? 

       

      Regards,
      Blanca
      Community Team

      • Rbeard18's avatar
        Rbeard18
        Aspirant
        Sep 03, 2021
        My MR1100 quit broadcasting wifi signal. I tried to connect via ethernet to access the modem, ethernet is not working either. Did Netgear put out a bad firmware update that has killed our routers? I've tried hard reset with power cord, no luck. Tried with just battery, no luck. How can I access my router/modem now with no access via ethernet or wifi??

        Device sku mr1100 sku 6420b