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Forum Discussion

tdblanchard's avatar
tdblanchard
Initiate
Nov 01, 2020

Nighthawk M1 ethernet port not working

I finally got around to hooking up my M1 at the farm house where we intend on using it yesterday. One issue I was having was connecting an AC1750 router to the ethernet port. I was able to determin...
TL_NTGR's avatar
TL_NTGR
Apprentice
Jan 04, 2021

Log into the MR1100 (M1) web settings and setting the USB Tethering setting to Charge only and set the Ethernet Standby setting to Disabled.

 

Odd that this was working for a year and now not working.  Can you connect a laptop to the Ethernet port on the MR1100 and confirm it's working properly?

 

 

Twitcho8's avatar
Twitcho8
Aspirant
Mar 08, 2021
Anyone figure out this issue? Mine just all of a sudden turned off the ethernet port. It seems like the latest firmware could have done it? I’ve tried resetting to factory settings then changing usb to charge only and disable off. But still acts as if the port is complete dead.
  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Mar 15, 2021

    Hi Twitcho8


    May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label

    Do you have WiFi connection? 

    What is the firmware version? 

     

    Regards,
    Blanca
    Community Team

    • Rbeard18's avatar
      Rbeard18
      Aspirant
      Sep 03, 2021
      My MR1100 quit broadcasting wifi signal. I tried to connect via ethernet to access the modem, ethernet is not working either. Did Netgear put out a bad firmware update that has killed our routers? I've tried hard reset with power cord, no luck. Tried with just battery, no luck. How can I access my router/modem now with no access via ethernet or wifi??

      Device sku mr1100 sku 6420b
      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert
        Sep 03, 2021

        Please try the following to see whether it helps.

         

        1. Make sure you power the device with power adapter. USB tethering and Ethernet can't work at the same time on M1. This is QTI design limitation.

         

        2. Try setting the M1 in Bridge mode

         

        3. Make sure connection the ethernet cable to your WiFi router's WAN port.

         

        4. After connecting to the WiFi router, please power cycle M1 so that the M1 will assign a new IP to the WiFi router.

         

        Please use a computer first to check your laptop can get the internet from the ethernet port before connecting to a router.

         

        Thanks

        John