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Forum Discussion
Nighthawk M1 Ethernet Port Timeout
Hi, We have a M1 Router which we are testing before purchasing more. Everything that we use if for seems ok with one exception. The Ethernet port seems to go in to some standby mode after reboot o...
When I wrote my post (above) back in early December, I was on firmware release NTG9X50C_10.20.05.00. At the beginning of Jan it auto-updated to 10.22.03.00 (firmware build date 22nd Nov 2017), only after I had replaced the battery (I'm normally running my M1 24/7 on an upgraded mains charger without the battery). This version seems to have solved the Ethernet sleeping issue - I no longer have to tap the power button to wake the M1 from time to time.
There are still no options in the web-based or app GUIs to totally disable the Ethernet sleeping and force the Ethernet to switch on permanently after a reboot - hopefully these options will be implemented in a Feb firmware release, as indicated by ArodiD. The current solution turns on the Ethernet port after a reboot and keeps it on if there's activity and presumably termination.
Regarding the differences in firmware versions between countries/carriers and the limited support they are able to provide, I had a bit of a rant here, although I still didn't get a reply from Netgear.
I am running current firmware and STILL having Ethernet timeout issues, despite Telstra assuring me it was already fixed.
What's the full version number you're currently on? It's interesting to compare versions in different countries for different carriers.
NTG9X50C_10.16.04.04 and saying it checked for a firmware update 6/2/18 1:14pm
PerthPhil- here's what one of the Netgear moderators said about the version you've got: When-are-we-getting-NEW-firmware-for-the-Nighthawk-M1. I think the version I've got is later than yours - its build date was in November. Hopefully you'll get an update soon. Sounds like you're going to have to keep the pressure on Telstra...