NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Hindmarsh
May 10, 2017Initiate
Nighthawk M1 Ethernet Port Timeout
Hi, We have a M1 Router which we are testing before purchasing more. Everything that we use if for seems ok with one exception. The Ethernet port seems to go in to some standby mode after reboot o...
Hindmarsh
Feb 08, 2018Initiate
I kind of abandoned this question a while back as we didn't get much of a response for a few months. Glad to see people are getting some benefit out of it.
We ended up instructing our site guys to press the button twice during startup. From this point forward the port remained up until the connected firewall was restarted.
At some point during last year (Aug 2017), version 10.16.04.04 was released to Telstra customers. This meant the port came online during the initial power on and the button no longer needed to be pressed during startup. We could also reboot our firewalls without having the port go down. The port will still, however, timeout after a period of time when nothing is connected to the LAN port. I checked a couple of spare routers we have sitting here for later versions but they still doesn't get anything beyond this point. So, the fact that people are saying there are newer versions, I assume that some have been withdrawn or the update process doesn't really work properly...
Logging in now, I realised that I was contacted by Netgear in Dec 2017 with an offer to beta test via PM. From the comments it looks like the full release is about to come out anyway, so I'll wait to see what happens.
I hope this post helps some people understand what our experience across about 10 devices. If you are in urgent need of a fix, perhaps contact Netgear support as there is a beta available.
W4WN
Feb 09, 2018Tutor
Mine here are :
Firmware Version NTG9X50C_10.20.05.02
Build Date 2017/11/24
AT&T US
Hindmarsh that's hopeful news on a forthcoming update, thanks. I've pretty much given up on these as unlike others here I've had no luck whatsoever getting them to connect to any router or switch. I've tried all the tricks mentioned in this forum, even changing the MAC address of three different brands of router to MACs from PCs & laptops known to connect via ethernet to the Nighthawks. My suspicion is my carrier does not want these being used in this manner. If anyone has achieved ethernet connectivity to an external router or switch here in the States I'd sure like to hear about it. Netgear Support, if you're listening here I'd be very curious to try the Beta...
- WakeSSJul 26, 2018Aspirant
My Ethernet port still goes to sleep on reboot and possibly even a cell tower change? Randomly occurs and connected uptime timer resets.
This on new firmware on AT&T, version NTG9X50C_12.02.06.00 and have Ethernet Sleep set to disabled.
Is this isolated to AT&T firmware? they added the ethernet sleep option but seems to not change sleep on reboot.
I have to connect to device via wi-fi, push button, switch data offload to ethernet (link light then comes on) then swith offload back off everytime this happens or I manually reboot.
- WakeSSAug 03, 2018AspirantAnyone have any work arounds to have the ethernet port be active on reboot, loss of signal??