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Forum Discussion
Nighthawk M1 Ethernet Port Timeout
Hi, We have a M1 Router which we are testing before purchasing more. Everything that we use if for seems ok with one exception. The Ethernet port seems to go in to some standby mode after reboot o...
I am having the same issue.
Firmware version NTG9X50C_12.05.05.00
Firmware build 2018/07/25
Internet Provider AT&T
We need the internet to be on all the time, but every 5-6 days, we will have to reset the router to connect to the internet again.
I have talked to AT&T Support about this several times and even changed out the Router and the SIM card, and the problem still persists.
I'm desperate for any solution since I had to go to my jobsite almost every weekend to reboot this and it's getting old very quickly.
Thank you very much in advance.
Interesting, I don't think I've seen this Ethernet timeout issue on my AT&T Gen1 unit. I'll have to setup a more extensive test. I'm not using the Ethernet very often and usually keep it set to a 2min timeout. When I disable the Ethernet standby, the battery seems to drain very quickly (dropping from 100% to ~25% charge overnight, versus from 100% to ~75-80%, if largely sitting idle). But these tests have been while running on battery -- not plugged in. And I wasn't supper diligent about checking to see if it could still pass data versus just having a link light.
If you power cycle the mr1100, while the Ethernet switch/router/AP is connected and powered, does the Ethernet come on and stay on on the mr1100 (mine does)? If so, could you just take the battery out of your mr1100, use a QC3 charger (Anker) on a "lamp timer" and set it to automatically power cycle the mr1100 every night at like 3am (or 7am) for for example?
How long does it take for the Ethernet port to go to sleep / time out? Does it have to be completely idle for this to occur? Could you setup a small PC / raspberry pi / etc. to ping the IP address of the mr1100 every minute or so to keep it awake?
Yes, Netgear should fix this. Have you created a support ticket with them? I doubt AT&T will be much help.