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Forum Discussion
Nighthawk M1 Killed by FW 12.05.05.12
I have a fleet of nighthawk M1. One is on consumer AT&T. The others are all on FirstNet. After the 12.0 5.0 5.12 firmware update, none of them will stay connected to the network. They also connected. ...
I have the issue. The only way it works is on Ethernet and if i turn ON and OFF domestic data on the Network settings on the router. Sometimes it last 1hr or 15 mins and everytime i do this it fixes it temp. I hope this issue gets fixed because its really frustrating.
AT&T technical support reached out to me. The best they could do is tell me they were aware of the issue. They could not deliver a time frame for a fix for it. Only thing I can suggest is to reach out to AT&T to complain. Apparently this update was pushed out by AT&T only for the AT&T specific model.
Obviously netgear has no interest in reaching out to any of us. Not that their customer service is any good. Other netgear devices have been a nightmare to get service for.
My suggestion is to make a post on ATT forums online. Customer service got back to me quick. Technical support followed up in a day or two. If more people complain, it may get them to step it up.
I have two MR1100 units as well, and the one that upgraded to 12.05.05.12 is totally messed up. I am so glad I sumbled onto this thread, because I am confident that the firmware is the issue since my MR1100 that is still operating with firmware 12.05.05.00 is still able to get data and function properly.
My ISP said they have been bombarded with everyone receiving "broadband disconnected" errors and when the MR1100 that updated finally picks up a signal its incredibly weak and then the error comes back repeatedly.
Why provide the old firmware version in the download section for this router if individuals cannot flash it to the router to fix this mess?!?!?
CC55,
Not sure who your ISP is, but AT&T modifies the firmware for them (from my understanding). With their mod, it doesn't allow custom firmware. My update was also forced to my device from AT&T. Other versions of this device can be flashed with custom firmware.