NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Azmann's avatar
Azmann
Aspirant
Dec 05, 2018
Solved

Nighthawk M1 Mobile Disconnect when idle

My Nighthawk M1 always disconnect mobile connection when idle. I cannot find any option in apps or webapps to disable this feature. I always leave my modem at home for 24 hours internet. Then the modem will disconnect when no one used it. Then when my kids want to use, wifi is available, but cannot access the internet.

 

To turn on also need a lot of step, I have to ask to give password to them to access Netgear App, and turn off  and on in Settings --> Network --> Domestic Data. Hopefully netgear team will provide menu to disable this features.. and enable mobile connection activation thru power button.

 

Device : Netgear MR1100

FW: NTG9X50C_12.06.02.00 

  • Hi Azmann

     

    If there is no activity for a period of time, the device will power down to save battery power. Pressing the power button will wake it up. You can change the WiFi standby time by doing the following:

     

    Access UI > Settings > Setup > Wireless > change WiFi Standby to Disabled. 

     

    Regards, 
    Blanca 
    Community Team

     

2 Replies

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi Azmann

       

      If there is no activity for a period of time, the device will power down to save battery power. Pressing the power button will wake it up. You can change the WiFi standby time by doing the following:

       

      Access UI > Settings > Setup > Wireless > change WiFi Standby to Disabled. 

       

      Regards, 
      Blanca 
      Community Team