Nighthawk M1 Mobile Hotspot shows "your data connection is disconnected"

Hi johnliu

Welcome to NETGEAR Community!

If you are connected to the mobile router but cannot connect to the Internet, try the following suggestions:

• Make sure that network coverage is available in your area.
• Make sure that your SIM card is active and enabled with data services.
• Wait one to two minutes for the mobile router to initialize.
• Confirm that your account is activated and that no other Internet connections are active.
• Switch your mobile router off and on and restart your computer or WiFi device.
 

Regards,
Blanca
Community Team