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Forum Discussion
Nighthawk M1 Mobile Hotspot shows "your data connection is disconnected"
Hi, I bought a new unlocked device M1 MR1100 online, went to a local ATT store and purchased a data plan, plugged in the sim card, tried to connect my phone to it. The phone did connect to the ho...
Thanks John,
I did more digging after posting this and identified other possible issues. It appears that due to firmware update, carrier now identifies the MR1100 as a mobile broadband router instead of a standard mobile device - because of this change, I had to change the APN it was using with the carrier, but it required me to get in contact with them and get a full list of their APNs and work out which one I needed to use (their tech support wasn't willing to help with an unsupported device, but I was able to get a compromise of the list of APNs and just work through them...)
For anyone using the MR1100 on the Optus network in Australia (either directly or through an MVNO), you should use connectme with IPV4
Bullseye555 wrote:
Thanks John,
I did more digging after posting this and identified other possible issues. It appears that due to firmware update, carrier now identifies the MR1100 as a mobile broadband router instead of a standard mobile device - because of this change, I had to change the APN it was using with the carrier, but it required me to get in contact with them and get a full list of their APNs and work out which one I needed to use (their tech support wasn't willing to help with an unsupported device, but I was able to get a compromise of the list of APNs and just work through them...)
For anyone using the MR1100 on the Optus network in Australia (either directly or through an MVNO), you should use connectme with IPV4
Thanks for sharing the information.
John