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Forum Discussion
Mattestanz
Aug 17, 2019Aspirant
Nighthawk M1 Mobile NOT compatible to Band 20
Hello Netgear Community,
FYI the MR1100 Nighthawk M1 Mobile Router is NOT compatible to Band 20 :(
I'm traveling through Italy for work, and I need a fast connection especially when I'm in extra-urban and rural areas, where (I just discovered) the Band used by carriers is Band #20 (800 Mhz).
So my question to Netgear is: are you planning to release a firmware upgrade that will allow the M1 to connect to Band 20 - 800 Mhz?
Thank you,
Regards,
MS
7 Replies
You might get better and quicker replies, and find other answers, over in the appropriate section:
Mobile Routers, Hotspots & Modems- Blanca_ONETGEAR Employee Retired
Hi Mattestanz
Welcome to NETGEAR Community!
May we please know the exact model number of your MR1100?
Please do check this reference link for the list of supported cellular bands:
https://kb.netgear.com/000060410/
Regards,
Blanca
Community Team
- MattestanzAspirant
Hello Blanca,
thank you for your reply.
My Nighthawk M1 is a model MR1100-100NAS Unlocked (I purchased it in New York, where I live).
According to the link you provided, this Model supports Band 20, but apparently my M1 doesn't.
Here's the thing, please check the image in the attachment, it refers to the Bands used here in Italy (where I'll be working for a few weeks):
Band 20 is used in the extra-urban and rural areas, and it happens I am based in one of those areas.
Here my Telecom Italia Mobile SIM card perfectly works on my iPhone XR (which definitely supports Band 20), it connects to 4G, and Download and Upload performances are pretty good.
BUT if I put the same SIM card into my Nighthakw M1 it doesn't even connect to the internet. Zero connection.
UNLESS I take my car and move to the closest town (urban area) where it perfectly connects to OTHER Bands, and works great.
What do you think?
Is there anything I am missing here?
Thank you for your kind assistance,
Regards,
MS