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Forum Discussion
Nighthawk M1 mobile router
Since update on 12 August 2019 my router does not show usage data. I know this has been a problem in the past from viewing messages on this forum and have tried all the solutions offered, but my rout...
Hi Bianca,
This is not solved for me as Telstra says no problem with device reaching billing.
Polly
Hi PPolly ,
I have just found your post after looking for help on the Telstra Community Forum.
My MR1100 stopped reporting data usage this week. My 790s also. There are a couple of us on the Telstra Forum.
Did you ever get a resolution?
Mine is on the same firmware: NTG9X50C_12_06.02.00. I have been using this since October 2018 and only got the issue this week.
When it went off in earlier versions it also affected billing data.
The link provided by Blanca_O, while useful at the time, does not appear to be related to this issue and was provided for the nefarious 'detecting service" issue which had us all stymied for months.
I see that EUS models got a firmware update to V12_06.08.00 this year.