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Forum Discussion

UzDragon's avatar
UzDragon
Tutor
Apr 19, 2019

Nighthawk M1 MR1100-100 does not broadcast the signal and not visible on the WiFi list

MR1100-100 Nighthawk M1 with factory firmware stop broadcasting wifi signal after I enabled off loading Wifi. I reset it several times, connected to PC through ethernet cable but nothing works. Since...
W1lliam's avatar
W1lliam
Virtuoso
Apr 21, 2019

Either you eonnect to M1 via USB Type-C, from PC, to access MR1100 on 192.168.1.1 or press RESET button, for about 5 seconds, on the back of MR1100, bottom side right next to TF card slot, to restore to factory default. Data offloading to WiFi would need to configure MR1100 to associate over another AP (MR1100 will be running as WiFi client in this case).

 

William

  • UzDragon's avatar
    UzDragon
    Tutor
    Apr 21, 2019
    I have tried the reset button, it does not work. After the indicating the reset procedure, MR1100 stays with the off loading settings. Neither the connection to the PC through USB-C or Ethernet cables works. My computer does not detect MR1100. After plugging in the cables, I have tried 192.168.1.1 and M1login.net but no avail. It does not load the interface with page.
    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Apr 21, 2019

      Hi UzDragon

       

      Welcome to NETGEAR Community! 

       

      How long did you hold the reset button? Kindly press and hold the reset button on the back side while monitoring the on screen display. Let it boot all the way up. 


      Regards, 
      Blanca 
      Community Team

      • UzDragon's avatar
        UzDragon
        Tutor
        Apr 21, 2019

        I have tried to reset several times by holding the reset with a pin through the entire process until "Welcome to the Nighthawk Mobile Router" message on the MR1100's screen. After pressing power button, on page 2 of 4, it reads "APN Setup Required" - "to connect to the internet please visit http://m1login.net to set up your APN". WIFI signal is missing - my NTGR_XXXX is not in the list of available WIFIs. I connect the MR1100 to my PC via USB-C cable but my computer does not see it at all. When I connect MR1100 to my computer via ethernet cable it can see connection but fails to identify. After running Windows Network Diagnostic with ethernet cable connected to MR1100, it says troubleshooting was unable to authomatically fix all the issues. Diagnostic continues to read "Problem found: "Ethernet" doesn't have a valid IP configuration". Neither with USB-C nor with Ethernet cable connection, both http://m1login.net and 192.168.1.1 are working. I do not understand why reset does not reset to factory default settings.

  • UzDragon's avatar
    UzDragon
    Tutor
    Apr 30, 2019
    I have taken it to the shop to repair of reimburse. Hope to get reimbursed. Awful device and inadequate support...