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Forum Discussion
Nighthawk M1 (MR1100-100EUS) - reboot loop when connecting to fast 4G+
Hi, I was looking for a solution of the following issue.
When I am at work and in a 4G area, (30Mbps speed) all works fine.
If I turn on the M1 in an area (at home) )with a faster connection,...
Hi Everyone,
If you are still having this issue. Can you please PM me the answers to the questions below so I can forward it to my internal team. Thank you :]
- Are they still having the problem?
- Contact info?
- If they contact support and what is their case number
- What is the FW version they are running?
- What is the SKU of their MR1100 device?
- Which battery are they using? W10 or W10a
- What is the exact issue they are seeing and how often?
- How easily are they able to reproduce the problem?
- What do they do to resolve the issue? do they reboot the device, pull the battery reinsert or do something else?
- How is the device running? Running on battery, plugged into USB of the computer, plugged into the ac power, plugged into AC power no battery inserted?
- Where is the device being used? In a fixed location or on the go?
- Jason Nguyen
Hi
Was this ever resolved? I am looking at buying this exact model from Amazon for use in the UK and USA and I am concerned I will have issues if it connects to a 4G+ network.
Can anyone please advise?