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Forum Discussion
krisdev25
Dec 15, 2020Tutor
Nighthawk M1 MR1100 will not connect with Keepgo data only SIM
 For some reason I am getting a "Mobile Broadband Disconnected" when using a Keepgo data only SIM.  I can see that the Netgear Nighthawk M1 (MR1100) uses the AT&T tower.  However, it will not allow me...
TL_NTGR
Dec 16, 2020Apprentice
krisdev25 You have a device that was orginially sold thru AT&T. Unlocked you can use it on other carriers. Your APN config looks correct, but you need to select the radio button for your new APN profile. Can you confirm that this was set? And if the radio button is automatically returning to the AT&T broadband profile (which it should not)?
Also, the firmware on this device is very old. Your running 10.20.05.02 which released on 12/12/17 and the latest is 12.05.05.14 which released on 2/6/20. The difficult part, AT&T is in control of the firmware upgrade for devices sold thru AT&T. I'm not sure if you can successfuly complete an upgrade if the device is not attached to the AT&T network. Firmware might not be the problem, but it is and older version.