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Zach03's avatar
Zach03
Aspirant
May 15, 2020
Solved

Nighthawk m1 t-mobile network disconnect

M1 was working on the Tmobile network yesterday and today it states network is disconnected. Restarted and to no avail.
  • Hi Zach03 

     

    Welcome to NETGEAR Community!

     

    MR1100 should still works with T-Mobile. You need to get the right data plan. If the T-Mobile SIM purchased from their retail store, kindly contact T-Mobile and ask them to change your data plan to mobile hotspot. You can't use the tablet data plan with M1 anymore. 

     

    Regards,
    Blanca
    Community Team

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Zach03 

     

    Welcome to NETGEAR Community!

     

    MR1100 should still works with T-Mobile. You need to get the right data plan. If the T-Mobile SIM purchased from their retail store, kindly contact T-Mobile and ask them to change your data plan to mobile hotspot. You can't use the tablet data plan with M1 anymore. 

     

    Regards,
    Blanca
    Community Team