NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Whodo
Oct 28, 2019Guide
Nighthawk M1 WiFi sporadically disconnects - Part 2
This is a follow-up to the topic Nighthawk M1 WiFi sporadically disconnects. After working with tech support, it was determined that my hardware was defective so a replacement was sent (for the cost ...
Whodo
Nov 04, 2019Guide
It has been one week since I updated the firmware. There have been no WiFi disconnects since. The firmware update appears to have resolved the sporadic disconnect problem seen with the previous version of firmware.
~ Varan
RonOnThePond
Nov 11, 2019Aspirant
I also have had internet connectivity problems with NTG9X50C_12.05.05.00, but when I try to update the firmware the Nighthawk tells me there is none, that "Software is up to date." Where / how did you get the newer firmware? How did you update yours?
- WhodoNov 12, 2019Guide
There was a notification on my M1 that a new firmware revision was available, asking if I wanted to install it (as there currently is for 12.06.08), but you can also find downloads here:
https://www.netgear.com/support/product/MR1100.aspx#download
Curious that Netgear shows 12.06.08.00 as the current version and 12.05.05 as the previous version. What happened to 12.06.07? That is version that I was lucky enough to install:
A few days after I installed it, there was another notification that 12.06.08 is available, but from these posts, it appears 12.06.07 is the only one that does not experience the sporadic disconnect problem. Dear Netgear, care to comment?
~ Varan
- RonOnThePondNov 13, 2019Aspirant
About 12.06.07, I noticed "wishing" says that it was a "termporary" release, whatever that means. So I'm still undecided about whether to see if 12.06.08 solves my problem, although I'm not sure there's any realistic choice. The same post from "wishing" also indicates weaker signal.
Whodo wrote:There was a notification on my M1 that a new firmware revision was available, asking if I wanted to install it (as there currently is for 12.06.08), but you can also find downloads here:
https://www.netgear.com/support/product/MR1100.aspx#download
Curious that Netgear shows 12.06.08.00 as the current version and 12.05.05 as the previous version. What happened to 12.06.07? That is version that I was lucky enough to install:
A few days after I installed it, there was another notification that 12.06.08 is available, but from these posts, it appears 12.06.07 is the only one that does not experience the sporadic disconnect problem. Dear Netgear, care to comment?
~ Varan
- ViewpointNov 13, 2019Aspirant
My connectivity problem started the second i rebooted with 12.06.08. I've downloaded 12.06.07 and 12.05.05 and the router will not let me downgrade, gives error 16. Now something i've noticed, my connectivity shuts down every 2-5 minutes. UNLESS, my son is streaming movies, in this case it stays connected the entire time, 1-2 hours. So, I think there may be an error in the standby coding. Today, I'm trying to keep a radio station streaming in the background to see if this may alleviate my issue.
- ViewpointNov 13, 2019Aspirant
Mine auto updated. It also refuses to let me downgrade.
- ViewpointNov 14, 2019AspirantStreaming a radio station in the background kept my internet going all day. I think there’s a bug in the standby. I had internet for 6 hrs, as soon as the streaming player stopped I lost internet within a minute or two. At least I have a fix.
- WhodoNov 14, 2019GuideHave you disabled WiFi standby?