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Forum Discussion
Whodo
Jun 27, 2019Guide
Nighthawk M1 WiFi sporadically disconnects
Greetings, I recently purchased a new Nighthawk M1 to replace my previous Netgear LTE hotspot. The previous hotspot was an excellent product, but I was hoping to boost my bandwidth by taking adva...
- Jul 03, 2019
Hi Varan,
There are 2 things you can do to boost your WiFi and stop the WiFi from going to sleep. Please see below:
Go to Settings>Setup>Wireless via the WebUI and set WiFi Standby to 'Disabled' and WiFi range to 'Long' under Global Settings.
Regards,
Arodi
Community Team
ArodiD
Jul 03, 2019NETGEAR Expert
Hi Varan,
There are 2 things you can do to boost your WiFi and stop the WiFi from going to sleep. Please see below:
Go to Settings>Setup>Wireless via the WebUI and set WiFi Standby to 'Disabled' and WiFi range to 'Long' under Global Settings.
Regards,
Arodi
Community Team
- WhodoJul 08, 2019Guide
Hi Arodi,
WiFi standby already was disabled. I changed its range to long and will respond in a few days to let you know if it resolved the issue. Thank you.
Regards,
~ Varan
- WhodoJul 08, 2019Guide
Setting WiFi standby to disabled and its range to long did not resolve the problem. Two or three times a day during normal working hours, WiFi will dissappear for a few minutes, resulting in all connected devices being disconnected, then having to wait for WiFi to reappear to reconnect. My previous hotspot (AC797S) did not exhibit this behavior. Losing WiFi during working hours in annoying enough that I may revert back to the old device and return the Nighthawk M1.
- TL_NTGRJul 08, 2019Apprentice
Whodo,
Can you provide input if you are running single band WiFi (Either 2.4 or 5 GHz) or are you running Dual band (both 2.4 and 5 GHz) radios enabled but just connecting the client to one of the radios.
There are a 3 options in the WiFi Profiles, and understanding your config is important
2.4 GHz only
5 GHz only
2.4 and 5 GHz