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Forum Discussion

Gilly52's avatar
Gilly52
Follower
Jul 17, 2019

Nighthawk M1

The screen on my Nighthawk M1 wasn't showing the data or number of days left until I updated the firmware. After I updated the firmware it showed, but the information never changed. I went into the Telstra shop and was told to reset the unit. I did so, but now it continues to say "Detecting service". How do I get it to find the service and show the data and time remaining?

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jul 30, 2019

    Hi Gilly52

     

    Welcome to NETGEAR Community! 

     

    Please insert SIM card to a mobile phone and check if service is detected. We also suggest to contact again Telstra and make sure that device reached ISP billing server. 


    Regards, 
    Blanca 
    Community Team