NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Samsung1958's avatar
Samsung1958
Follower
Apr 29, 2020

Nighthawk M1

Have no Data usage have spoken to Telstra they are blaming device is there a solution to the problem

1 Reply

  • Your message may be crystal clear to you, but it provides little information for anyone who might be able to help. Take this bit:

     


    Samsung1958 wrote:

    Have no Data usage ...

     


    What does it mean?

     

    No Internet connection? Something else?

     

    What have you done to try to fix it?

     

    If you visit the support pages:

    Support | NETGEAR

    you can feed in your model number and find the documentation for your hardware.

    Look for help with troubleshooting.

     

    You have posted your message in the section of this community given over to Apps and Services. (This is easily done, given Netgear's impenetrable community structure.)

    You might get better and quicker replies, and find other answers, over in the appropriate section for your device. That's probably here:

    Mobile Routers, Hotspots & Modems