Nighthawk M100-100 Very slow internet

Question

I bought the Nighthawk M1 three weeks ago to use for home internet. it was fine until two days ago, when the internet&nbsp; became impossibly slow, especially for the laptop. Webpages time out before a connection is made. Yet, when I check the speed in windows settings it's supposedly 70mbs.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;What is going on? Some help, please before I return it.

Blanca_O · Accepted Answer

Hi Herrat

&nbsp;

Welcome to NETGEAR Community!

&nbsp;

May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label

What is the firmware version?&nbsp;

&nbsp;

Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other mobile router WiFi devices. Review the following possibilities:

Check your signal strength and network type (for example, LTE 4G is generally faster than 3G).
 Check WiFi interference by powering the mobile router off and on to find a better WiFi channel.
 Switch WiFi channel from 2.4 GHz to 5 GHz.
 If the network signal is low, consider using external antennas or cradle the mobile router with built-in high-gain antennas

Regards,
Blanca
Community Team

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Nighthawk M100-100 Very slow internet

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