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Forum Discussion

rspringer112's avatar
rspringer112
Aspirant
Sep 15, 2020

Nighthawk M1100 router want stay setup

I have downloaded the current firmware, I have downloaded the Netgear Genie. I have gone to www.routerlogin.net and log in. I set new password and network name from the admin/default. I set the guest network and hit finish set-up. After a while the router reboots, on its own and reverts back to admin network name and password. Why want it stay set-up to my personal settings?

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi rspringer112

     

    Welcome to NETGEAR Community!

     

    Can you please confirm the model number of your NETGEAR device? 

     

    Please try different web browser to change the settings. 

    Kindly provide the current firmware version. 

     

    Regards,
    Blanca
    Community Team