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Forum Discussion
naro
Aug 04, 2021Follower
Nighthawk M2 - Firmware Update Stuck
Hi, I've currently on firmware: NTGX24_10.17.08.00 with modem SDX24_10.25.00.06. Whenever I try to update the firmware via the physical device's GUI or via the webapp, it just hangs forever. ...
Jake74
Aug 12, 2021Aspirant
If my modem is already on the latest firmware release, why can't I connect to the EE mobile network in the UK?
My EE sim card has perfect reception when in my mobile phone but it won't connect when it is in the MR2100 router?
thanks
JohnPeng
Aug 12, 2021NETGEAR Expert
Jake74 wrote:
If my modem is already on the latest firmware release, why can't I connect to the EE mobile network in the UK?
My EE sim card has perfect reception when in my mobile phone but it won't connect when it is in the MR2100 router?
thanks
UNfortunately, EE MR2100 is a carrier SKU. We can't push out the new update without EE approval.
Thanks
John
- Jake74Aug 13, 2021Aspirant
Thanks for responding John.
I have have now tried a Three 3 SIM card and the router will still not connect to the Three 3 network.
What network in the UK do you suggest I try. The router was working with EE and I entered into a contract with E on that basis. Besides, EE and Three, can you suggest another network in the UK?
Thanks in advance.- AyeAyeAyeAug 14, 2021ApprenticeEE firmware is crippled.
Every other network is slowed down in my EE M2.
Same as all EE MiFi units regardless of manufacturer. The Alcatel EE120 MiFI firmware is the same, I can’t get more than 45Mbps on any EE firmware device on any network. Mobiles & non EE devices with Mimo 4x4 all get 100 megs here on o2 & Vodafone, Three 50-60Mbps. EE also hands me off to (slow) Band 20 800MHz (under <10Mbps on Mimo) & I need to lock bands to stay on high speed Band 7 2600MHz for 30Mbps.
All 4 networks have the same base station - a ex industrial chimney less than 200m away.
Honestly avoid EE hardware its all speeds capped/restricted at firmware and then base station transmitter, the network isn’t that busy 24/7 on Band 7 it hands me to Band 20.
Would be great if anyone on these support forums with coding experience could check the EE firmware & compare with N generic. Something is really holding back the device in EE firmware as well as just lesser Band support, it’s crippled beyond reason.
What a waste of £150 & hardware, it’s appalling what Britosh Telecom do to their firmware, advertising CAT X upto XXXMbps products with more interferEncE than a analogue transistor radio.
EE120 is a Alcatel CAT 12 600Mbps device, I can’t get over 50Mbps anywhere on it or M2 in any network in the city, all networks have Mimo 4x4 active.
Netgear has took a decision to allow EE to damage their mobile hotspot N Nighthawk brand. I won’t be buying another, infact I bought a Moto G50 5G for £145 for use solely as a Hotspot device, 100Mbps 4G on Mimo 4x4 no problem 200-300Mbps 5G on Voda/o2.
How many more people won’t buy Netgear devices again due to poor EE firmware performance. Many.- Jake74Aug 14, 2021Aspirant
Thank you AyeAyeAye
I purchased the NightHawk and a contract with EE thanks to a vanlife/motorhome vlogger who could say enough good things about the Night Hawk & he "guaranteed EE provided the best coverage in the UK". It looks like it was a load of crock.
I purchased the above and a Pointing antenna for the motorhome.
As mentioned in my previous post, the Night Hawk Mr2100 won't connect at all to Three or EE!
At least you have been able to connect to networks?It looks like I will have to accept I have wasted a lot of money with the Night Hawk router and EE.
Cheers