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Forum Discussion
Nighthawk M2 - Firmware Update Stuck
Hi, I've currently on firmware: NTGX24_10.17.08.00 with modem SDX24_10.25.00.06. Whenever I try to update the firmware via the physical device's GUI or via the webapp, it just hangs forever. ...
Thanks for responding John.
I have have now tried a Three 3 SIM card and the router will still not connect to the Three 3 network.
What network in the UK do you suggest I try. The router was working with EE and I entered into a contract with E on that basis. Besides, EE and Three, can you suggest another network in the UK?
Thanks in advance.
EE firmware is crippled.
Every other network is slowed down in my EE M2.
Same as all EE MiFi units regardless of manufacturer. The Alcatel EE120 MiFI firmware is the same, I can’t get more than 45Mbps on any EE firmware device on any network. Mobiles & non EE devices with Mimo 4x4 all get 100 megs here on o2 & Vodafone, Three 50-60Mbps. EE also hands me off to (slow) Band 20 800MHz (under <10Mbps on Mimo) & I need to lock bands to stay on high speed Band 7 2600MHz for 30Mbps.
All 4 networks have the same base station - a ex industrial chimney less than 200m away.
Honestly avoid EE hardware its all speeds capped/restricted at firmware and then base station transmitter, the network isn’t that busy 24/7 on Band 7 it hands me to Band 20.
Would be great if anyone on these support forums with coding experience could check the EE firmware & compare with N generic. Something is really holding back the device in EE firmware as well as just lesser Band support, it’s crippled beyond reason.
What a waste of £150 & hardware, it’s appalling what Britosh Telecom do to their firmware, advertising CAT X upto XXXMbps products with more interferEncE than a analogue transistor radio.
EE120 is a Alcatel CAT 12 600Mbps device, I can’t get over 50Mbps anywhere on it or M2 in any network in the city, all networks have Mimo 4x4 active.
Netgear has took a decision to allow EE to damage their mobile hotspot N Nighthawk brand. I won’t be buying another, infact I bought a Moto G50 5G for £145 for use solely as a Hotspot device, 100Mbps 4G on Mimo 4x4 no problem 200-300Mbps 5G on Voda/o2.
How many more people won’t buy Netgear devices again due to poor EE firmware performance. Many.
Every other network is slowed down in my EE M2.
Same as all EE MiFi units regardless of manufacturer. The Alcatel EE120 MiFI firmware is the same, I can’t get more than 45Mbps on any EE firmware device on any network. Mobiles & non EE devices with Mimo 4x4 all get 100 megs here on o2 & Vodafone, Three 50-60Mbps. EE also hands me off to (slow) Band 20 800MHz (under <10Mbps on Mimo) & I need to lock bands to stay on high speed Band 7 2600MHz for 30Mbps.
All 4 networks have the same base station - a ex industrial chimney less than 200m away.
Honestly avoid EE hardware its all speeds capped/restricted at firmware and then base station transmitter, the network isn’t that busy 24/7 on Band 7 it hands me to Band 20.
Would be great if anyone on these support forums with coding experience could check the EE firmware & compare with N generic. Something is really holding back the device in EE firmware as well as just lesser Band support, it’s crippled beyond reason.
What a waste of £150 & hardware, it’s appalling what Britosh Telecom do to their firmware, advertising CAT X upto XXXMbps products with more interferEncE than a analogue transistor radio.
EE120 is a Alcatel CAT 12 600Mbps device, I can’t get over 50Mbps anywhere on it or M2 in any network in the city, all networks have Mimo 4x4 active.
Netgear has took a decision to allow EE to damage their mobile hotspot N Nighthawk brand. I won’t be buying another, infact I bought a Moto G50 5G for £145 for use solely as a Hotspot device, 100Mbps 4G on Mimo 4x4 no problem 200-300Mbps 5G on Voda/o2.
How many more people won’t buy Netgear devices again due to poor EE firmware performance. Many.
Thank you AyeAyeAye
I purchased the NightHawk and a contract with EE thanks to a vanlife/motorhome vlogger who could say enough good things about the Night Hawk & he "guaranteed EE provided the best coverage in the UK". It looks like it was a load of crock.
I purchased the above and a Pointing antenna for the motorhome.
As mentioned in my previous post, the Night Hawk Mr2100 won't connect at all to Three or EE!
At least you have been able to connect to networks?It looks like I will have to accept I have wasted a lot of money with the Night Hawk router and EE.
Cheers
- EE selling point is it has the best U.K. network, B20 coverage is not the best speed network. Neither is it’s new 5G 700MHz band if it duals that to 4G also.
There is a reason EE don’t show 4G+ (aggregation) on your phone, they don’t want to you know when you are using their crappy slow band 20 frequency that covers a lot of the U.K.
EE Netgear M2 is 5 Carrier Aggregate possible, their fast 1800/2600MHz do not Carrier Aggregate.
Things are going to get worse if EE rollout also 700MHz on 4G for M2 users.
What Three APN are you using?
By the way if you are plugged in with no M2 battery and change sims you have to reboot M2 or you’ll get that ‘searching‘ error with any SIM card, M2 needs a reboot when changing sims, another crap part of the M2 firmware, that may only be the EE firmware? It’s more FxckwarE than firmwarE at British Telecom.
I’m thinking if you have hard wired the M2 in with antenna & mains etc in your motorhome you may not know to reboot between sim swaps on the EE firmware (?) with the battery removed for sim swap.
Try reboot after the 3sim is in, APN is best used as: 3internet
not: three.co.uk
as 3 sims default too.
Try both them, I’ll help where I can but I can’t help with that nonsense EE firmware, they should defo rebrand back to Britannia Telecom, that company is as broke as the Empire was 59 years ago when the UN decolonised the world ;)- Trying to post recommendations for alternative networks as asked but Posts keep being deleted??
- I Just re-read that Jake74 & I would disconnect the antenna first (that maybe the issue?) and try get the EE/Three sim working. If it doesn’t work do a reset (have your sim unlock
code handy incase it relocks), see if that works, if not then attach antenna and reboot.
Three/EE share most base stations (I don’t know if you have a signal?)
Lycamobile use o2 and £19 unlimited data/mins/texts is available on 30 day prepaid terms. 100Mbps speed cap but plenty enough.
Any questions ask away Jake ;)- JohnPeng
Can you have a look at mine too if I send them ?
Moto G50 4G/LTE mode:
https://www.speedtest.net/result/a/7628288613.png
M2 5Ghz Wi-fi a metre away from G50
https://www.speedtest.net/result/a/7628334863.png
M2 5Ghz Wi-fi a metre away iPhone 7
https://www.speedtest.net/result/i/4719668825.png
M2 at £500 should be smashing a £150 mobile phone performance.