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Nighthawk M2 feedback - not happy
I moved to this device for home internet access when my cable was discontinued after the local rollout of NBN (I'm renting so did not want to pay the installation costs to the property). I have actua...
Hi, thanks for your reply. I assure you I have been consulting the manual regularly, and yes, finding the most appropriate board in Community was a challenge that I apparently failed.
The conclusion that I have come to is that the device was not suitable for prolonged use as the constant charging & draining of the battery causes instability, and was resulting in the SIM errors.
Ironically, I read the manual cover-to-cover today, rather than sampling from searches, and I found a sentence: "If you connect your mobile router to a power adapter that supports Quick Charge 2.0 or 3.0, you can remove the battery. We recommend operating without the battery in applications where the mobile router is used for extended periods. "
Well, if the salesperson had been familiar with the products he could have advised on appropriate devices and their implementation, and saved me all this aggravation.
Anyway, Telstra have agreed to take the device back without penalty.
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
Mobile Routers, Hotspots & Modems
Forgive me if I don't plough through that long and complicated saga. (You could help by narrowing to down to the key points.) But if you haven't tried it already you might find it helpful to consult the manual:
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
I suggest that because, at a quick skim, it isn't clear to me that you have done that and because people often have a hard time finding that information.
Hi, thanks for your reply. I assure you I have been consulting the manual regularly, and yes, finding the most appropriate board in Community was a challenge that I apparently failed.
The conclusion that I have come to is that the device was not suitable for prolonged use as the constant charging & draining of the battery causes instability, and was resulting in the SIM errors.
Ironically, I read the manual cover-to-cover today, rather than sampling from searches, and I found a sentence: "If you connect your mobile router to a power adapter that supports Quick Charge 2.0 or 3.0, you can remove the battery. We recommend operating without the battery in applications where the mobile router is used for extended periods. "
Well, if the salesperson had been familiar with the products he could have advised on appropriate devices and their implementation, and saved me all this aggravation.
Anyway, Telstra have agreed to take the device back without penalty.