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Forum Discussion
Nighthawk M2 guests are isolated on different bands
Hi there. I've got the Australian version of the M2 (telstra nighthawk m2) with the latest firmware and I've noticed hosts are isolated without any setting to configure this. My use case is that I ha...
Hey Addyp95,
I have exactly the same issue but across multiple devices and different models.
We have M1, M2 and M6 models and we have confirmed this is an issue on the M2 and the M6 models.
Did you end up finding a fix for this? Did Netgear support reach out?
Thanks.
No Karl-Man2, they never responded or reached out, and I gave up waiting. I've simply stopped using the joke of a device, and wish I had of known before the return period expired.
No idea how to get this to ping the developers or support staff either.
Ok thanks for letting me know. This is such a weird thing to have inplace an not be able to remove via settings!
I'm going to try and open a support case with Netgear via Telstra and see if i can get an answer as we have multiple devices with this issue. Will let you know how i go.
In our internal testing, this is working as expected. You need to disable firewalls on all the clients so that they are see each other.
Please give it a try and let me know if you still have issues.
Thanks
Hey John,
Thanks for the prompt reply.
Can you confirm what firmware versions you tested this on the M2 and M6 so we can be sure we are on the same level? These are primarily all Telstra Firmware devices at our end.
Also with you regard to a firewall issue, the device we are trying to connect to doesn't have a firewall as its a Brother Multifunction Printer.
This is what best describes the issues we are seeing:
Netgear modem > Brother printer.
Connecting the printer via ethernet to the modem, will allow a laptop to print, only when its connected on the 5ghz network. If the laptop is connected to the 2.4ghz network, it cannot print. It can ping the printer, however accessing the gui or using the brother software for remote access will time out.
Connecting the printer via wifi using the 2.4ghz, will allow a laptop to print, only when connected on the 2.4ghz network. If the laptop is connected to the 5ghz network, it cannot print. It can ping the printer, however accessing the gui or using the brother software for remote access it will time out.
Adjusting the channel, wifi range, dhcp, static ip and any other network related settings does not change this situation.
Can you confirm you have tried these steps? Is there setting we can switch off for client isolation?
Looking forward to your response.