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kNightRider's avatar
kNightRider
Aspirant
Dec 06, 2023

Nighthawk M2 LTE after new firmware problem

Hello, over year it was almost fine with this MR2100. I using it in car, usb powered/from battery. Sometimes, when crossing state borders it need restart, but ok.

After upgrading firmware (from menu) to NTGX24_10.19.03.00 almost every day wifi goes off. Nothing helps, only restart. Can anyone help, how to downgrade to previous version of firmware ? Factory reset will not help. Download page have no fimware to download.

 

https://www.netgear.com/support/download/?model=MR2100

MR2100 – Nighthawk M2 Mobile Router / MR2100

Firmware

4 Replies

  • schumaku's avatar
    schumaku
    Guru
    Dec 06, 2023

    JohnPeng please join the user discussion - more on the issue, less on the older firmware version to NTGX24_10.17.x - please.

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Dec 06, 2023
    kNightRider wrote:

    Hello, over year it was almost fine with this MR2100. I using it in car, usb powered/from battery. Sometimes, when crossing state borders it need restart, but ok.

    After upgrading firmware (from menu) to NTGX24_10.19.03.00 almost every day wifi goes off. Nothing helps, only restart. Can anyone help, how to downgrade to previous version of firmware ? Factory reset will not help. Download page have no fimware to download.

     

    https://www.netgear.com/support/download/?model=MR2100

    MR2100 – Nighthawk M2 Mobile Router / MR2100

    When did you upgrade the device? Could you please help to capture a model.json file and email to me at jopeng@netgear.com. Please mention your community ID in the email for easy tracking.

     

    Thanks

    • kNightRider's avatar
      kNightRider
      Aspirant
      Dec 07, 2023

      thanks, sended...

      Today again, factory reset: Modem is in car. When I start car, everything is ok. Modem get energy from USB, activate WIFI and I driving. After 1h30m I stop. Again after 30 minutes I am back, start driving and wifi is offline.

      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert
        Dec 07, 2023
        kNightRider wrote:

        thanks, sended...

        Today again, factory reset: Modem is in car. When I start car, everything is ok. Modem get energy from USB, activate WIFI and I driving. After 1h30m I stop. Again after 30 minutes I am back, start driving and wifi is offline.

        Replied your email. Please check the WiFi standby timer setting. This may not be an device issue.

         

        Thanks