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Forum Discussion
Gordon4216
Oct 27, 2021Follower
Nighthawk M2 (MR2100) Frozen on start up
My MR2100 won't startup and freezes on the first startup screen. I have removed battery/power/sim and attempted to reset but the device is unresponsive. Has anybody else had/resolved this issue?
2 Replies
Netgear has set up a community forum specifically for the Mobile Router products. Most of the people who watch that forum are more likely to have experience with mobile routers and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircardPlease use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you- Blanca_ONETGEAR Employee Retired
Hi Gordon4216
May we please know the device SKU (e.g. MR2100-100EUS)? This can be checked on the box of the product or on the barcode label
Was this working before? If so, was there any changes prior the issue?
Regards,
Blanca
Community Team