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Forum Discussion

Q8Tsy's avatar
Q8Tsy
Aspirant
Feb 13, 2020

Nighthawk M2 (MR2100) keep freezing

hello   i have Nighthawk M2 (MR2100) the devise keep freezing and LED power button freez on blue button    i have to restart it by unplug power to restart it    frimware NTGX24_10.13.14.00 last...
Q8Tsy's avatar
Q8Tsy
Aspirant
Feb 13, 2020

i did nothing new 

JohnPeng's avatar
JohnPeng
NETGEAR Expert
Feb 14, 2020

Please advise your device SKU name and IMEI. I can check the status.

 

Thanks

  • Q8Tsy's avatar
    Q8Tsy
    Aspirant
    Feb 14, 2020

    IMEI

    355316100072702

     

    SKU

    MR2100-1RDMES

     

    thank you