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Forum Discussion
Chaotiqq
Jan 08, 2022Aspirant
Nighthawk M5 - Phones get disconnected non-stop
Hi, Any Andoird Phone connected to the WiFi is beeing disconnected non-stop. Yes, I did try a Factory Reset. Yes, I have the latest firmware (at least, it is what the unit claims!) -> NTGX55_12...
Chaotiqq
Jan 17, 2022Aspirant
Nope, I don't have other netgear routers with me. But I used to use the aircard 810 with the same phones - never ran into an issues. The "other" brands work just fine as well as using one of the phones as a hot-spot.
You are correct, that the phone will not disconnect if I do disable the data connection. It Reconencts more or less immedatly and it shows full strength.
nielsvds
Jan 18, 2022Luminary
You can also only disable mobile data, so you can still make and receive phone calls,SMS. Because when you disable completely your mobile connection only Wi-Fi will work.
See here for Android: https://support.google.com/fi/answer/9458407?hl=en#zippy=%2Cturn-mobile-data-on-or-off
(change yorur settings to save data).
Disable cellural data in ios: https://support.apple.com/guide/iphone/view-or-change-cellular-data-settings-iph3dd5f213/ios
There could also be changes during installed updates on your smartphone to the agressiveness to decide if a Wi-Fi signal is too weak. When you now stay connected when disabling mobile data means that the autoswitching feature could be the cause because with that trick airplane mode with only Wi-Fi your phone can not use mobile data.
- Margaret76Jan 19, 2022Aspirant
nielsvds wrote:You can also only disable mobile data, so you can still make and receive phone calls,SMS. Because when you disable completely your mobile connection only Wi-Fi will work.
See here for Android: https://support.google.com/fi/answer/9458407?hl=en#zippy=%2Cturn-mobile-data-on-or-off
(change yorur settings to save data).
Disable cellural data in ios: https://support.apple.com/guide/iphone/view-or-change-cellular-data-settings-iph3dd5f213/ios
There could also be changes during installed updates on your smartphone to the agressiveness to decide if a Wi-Fi signal is too weak. When you now stay connected when disabling mobile data means that the autoswitching feature could be the cause because with that trick airplane mode with only Wi-Fi your phone can not use mobile data.
These articles are very helpful thanks
- ChaotiqqJan 19, 2022Aspirant
You can't seriously be suggesting this. It like; every time you enter our garage, remove the engine from you vehicle.
- nielsvdsJan 19, 2022Luminary
You even confirmed when disabling your data connection that you got a stable connection with a very short reconnection time.
You are correct, that the phone will not disconnect if I do disable the data connection. It Reconencts more or less immedatly and it shows full strength.
That is exact the same thing when you disable the option to automatically switch from Wi-Fi to your data connection when the signal is weak. In that case you don't need to disable completely data usage.You should also give Netgear as much information as possible which Android version installed,which security patches installed.